shmax.com forums

Help us improve www.shmax.com => Bugs? On www.shmax.com? Ha ha, you kill me... => Topic started by: duvanr on September 23, 2022, 12:28:15 PM

Title: [RESOLVED] No notification emails
Post by: duvanr on September 23, 2022, 12:28:15 PM
Hello:
For some time now, when I make requests for adjustments of any kind in figures, when it is approved or rejected, I received a notification email.
I'm not getting those emails anymore. Help me validate please.
Title: Re: No notification emails
Post by: shmax on September 23, 2022, 02:05:14 PM
Ah, sorry, I'll take a quick look. I'm actually investigating a different problem with forum notifications right now, and it's possible I broke something. Thanks for reporting.
Title: Re: No notification emails
Post by: shmax on September 23, 2022, 03:08:03 PM
I spent the last hour or so debugging, but unfortunately I was not able to reproduce this problem in my local environment (though I was able to confirm on the production site), and I don't see any recent changes that would explain it, so I'm going to need to confer with our dev ops expert and get back to you. Thanks for being patient...
Title: Re: No notification emails
Post by: duvanr on September 23, 2022, 07:50:39 PM
Hello:

Thanks for the reply. It would be that they validate if the email relay they use has been disabled or if certain email domains are on blacklists.

Greetings.
Title: Re: No notification emails
Post by: shmax on September 23, 2022, 08:42:08 PM
Yes, that could be, but I don't think so, as I have a moderator tool for testing emails, and they seem to work when sent from there. I'll continue to investigate this weeken...
Title: Re: No notification emails
Post by: shmax on September 26, 2022, 12:08:25 PM
Hey again, sorry for the delay, but I think I finally solved the mystery of the missing notification emails (the software package I use received a silent update with a breaking change, sigh). I can't restore the ones already missed, but going forward everything should once again work as it once did. Let me know if there's still a problem, and thanks for reporting.