shmax.com forums

Help us improve www.shmax.com => Bugs? On www.shmax.com? Ha ha, you kill me... => Topic started by: CyclonustheWarrior on August 25, 2024, 11:46:42 AM

Title: [RESOLVED] 2 bugs I've noticed
Post by: CyclonustheWarrior on August 25, 2024, 11:46:42 AM
I'm not sure if these stem from the site being down for a few days, but search isn't working (I search for something and no matter what it says no results found) and if I try to add a product, it endlessly loads when I click submit meaning I can't add it. Not sure if these are just me or if others are experiencing these bugs, too.
Title: Re: 2 bugs I've noticed
Post by: KomradeKitty on August 25, 2024, 03:31:29 PM
can't comment on submissions but search isn't working for me either
Title: Re: 2 bugs I've noticed
Post by: shmax on August 25, 2024, 07:02:59 PM
Yeah, sorry, folks, I'm afraid we still haven't managed to chase down all the loose ends after the outage. I've disabled most edits until we get them all sorted out, which should hopefully be soon.
Title: Re: 2 bugs I've noticed
Post by: CyclonustheWarrior on August 26, 2024, 04:26:56 AM
Aw, darn. I wanted to add the SS TFOne Elita-1 listing.
Title: Re: 2 bugs I've noticed
Post by: shmax on August 26, 2024, 07:12:53 AM
You can pass the time by taking beautiful photos of it. :)
Title: Re: 2 bugs I've noticed
Post by: CyclonustheWarrior on August 26, 2024, 09:32:03 AM
It's only a listing right now, so I can't. Like how the website has SS Apelinq, Double Punch, 86 Constructicons, etc.
Title: Re: 2 bugs I've noticed
Post by: snkeyes069 on August 30, 2024, 05:12:34 AM
Sorry to continue reporting sadness, but...

I've added Steeljaw (https://www.shmax.com/product_details/63940/steeljaw) to my collection (https://www.shmax.com/snkeyes069), but it only shows on the Steeljaw page (not my collection page; not in any "Top Collectors" calculations).

The new records for Voltron Legendary Defender (https://www.shmax.com/products?q_filters_toyline=12610) DO show in my collection, but are not in any "Top Collectors" calculations.

Some other items I added to my collection yesterday aren't working properly (e.g.:
https://www.shmax.com/product_details/64395/bumblebee-b-127)

Title: Re: 2 bugs I've noticed
Post by: CyclonustheWarrior on August 30, 2024, 06:16:15 AM
Oh Primus, this bug is more serious than I thought.
Title: Re: 2 bugs I've noticed
Post by: shmax on August 30, 2024, 01:39:04 PM
Not sure I understand what you mean... I do see "Steeljaw" in your collection.

I'll have to come back to the "Top Collectors" stuff later (as I'm still stuck on the search problems).
Title: Re: 2 bugs I've noticed
Post by: engledogg on August 30, 2024, 01:50:41 PM
I think he means that Steeljaw isn't showing up in the collection tab of his profile page - I looked under the 8/29 date on his collection tab and I don't see it, either.

snkeyes069, when you mention an item like the B-127 Prime Changer not working properly, what do you mean?  I do see it on your collection tab, but when I look at the product record (https://www.shmax.com/product_details/64395/bumblebee-b-127), I see this, despite you owning it:

Num. Collected by shmax.com users
0

I also see that on Steeljaw's product record, even though I own him, for what it's worth.

MIKE
engledogg
Title: Re: 2 bugs I've noticed
Post by: shmax on August 30, 2024, 04:21:07 PM
Weird. Is this not the missing item?
Title: Re: 2 bugs I've noticed
Post by: engledogg on August 30, 2024, 05:31:14 PM
Ohhh...I didn't go back far enough.  I thought he added it/bought it on the 29th for some reason.

My bad,
MIKE
engledogg
Title: Re: 2 bugs I've noticed
Post by: locustreign on August 31, 2024, 05:26:29 AM
Not sure if this is related but when I do a search, literally nothing comes up. Like I search for Bumblebee and get no results found!
Title: Re: 2 bugs I've noticed
Post by: CyclonustheWarrior on August 31, 2024, 06:46:00 AM
That was one of the two bugs I mentioned. "but search isn't working (I search for something and no matter what it says no results found)"
Also for me, adding items to my collection works perfectly. Added United Vector Prime today with no problems. 
Title: Re: 2 bugs I've noticed
Post by: shmax on August 31, 2024, 08:17:20 AM
Yes, we're still working on the search problem. It's some kind of networking thing on the AWS side, which means I'm useless but I have a pro working on it. Will update when there's good news...
Title: Re: 2 bugs I've noticed
Post by: shmax on August 31, 2024, 10:09:44 AM
Search is fixed!
Title: Re: 2 bugs I've noticed
Post by: shmax on August 31, 2024, 10:52:40 AM
it only shows on the Steeljaw page (not my collection page; not in any "Top Collectors" calculations)
I think this one is easily explained; Steeljaw has not been released yet, and we don't currently factor unreleased products into the "Top Collectors" data.
Looking into Voltron, next...
Title: Re: 2 bugs I've noticed
Post by: CyclonustheWarrior on August 31, 2024, 11:54:25 AM
Is that both issues sorted now or is adding new submissions to the website still broke?
Title: Re: 2 bugs I've noticed
Post by: shmax on August 31, 2024, 12:19:41 PM
Ah, no, you should be able to submit new records. Go ahead and give it a try and let us know how it works out!
Title: Re: 2 bugs I've noticed
Post by: shmax on August 31, 2024, 12:21:57 PM
Re: the top collector stuff:

I discovered that those new voltron records had out of date rank information, so I ran a tool to get them updated. This is supposed to be an automated process so my assumption is that some of this is somehow related to the outage issues and this may not be the end of it, but please let us know if you see anything like this crop up again.

https://shmax.com/products?q_filters_toyline=12610
Title: Re: [RESOLVED] 2 bugs I've noticed
Post by: CyclonustheWarrior on August 31, 2024, 05:12:43 PM
Yep, submission works. Finally could add the Studio Series TFOne Elita-1 listing.