[RESOLVED]Email notifications aren't working

[HighPrime]

I'm never notified when a submission has been reviewed or if I get a new PM.  I changed my email address, but still same result.   Is there a setting, possibly, that I'm missing somewhere?

[shmax]

I'm never notified when a submission has been reviewed or if I get a new PM.  I changed my email address, but still same result.   Is there a setting, possibly, that I'm missing somewhere?

Probably something on my end--we haven't been sure if that stuff has been working right ever since we moved to the speedy server. I'll check it out...

[shmax]

I didn't see anything wrong with the code, but I'm now cc'ing myself on the emails, and I'm logging what happens. It'll take some time, but we'll figure it out.

[shmax]

I received at least one submission confirmation email earlier this evening, so something is working. Could it be that the email we have for you is no good?

[engledogg]

I get an e-mail notifications when I receive a PM...under Profile > Personal Messaging do you have "Always" selected by "Notify by email every time you receive a personal message"? 

Also, I remember you mentioning that you don't get a pop-up message when you get a new PM...do you have the checkbox checked by "Show a popup when I receive new messages."?

Also, maybe under Profile > Notifications, click the checkbox by "Receive forum newsletters, announcements and important notifications by email.". 

Other than those, I'm out of ideas. 

MIKE
engledogg

[HighPrime]

Pop-up wasn't marked, thanks for the tip. However, receive email always was set.  I know the email works as I use the same one everywhere.  Oh well, not a big deal. 

[shmax]

Pop-up wasn't marked, thanks for the tip. However, receive email always was set.  I know the email works as I use the same one everywhere.  Oh well, not a big deal.

It is a big deal; I'd rather we figure out what the problem is, because if it's happening to you it's probably happening to others. That said, I was in fact cc'ed on an email addressed to you today. Is it possible these are going in your spam folder? Please ping me on IM the next time you have some time, and we'll figure it out together. Thanks, HP.

[shmax]

I'm liking the spam folder idea more and more. I have a report from Wajo that he found one of his in there, and I've been able to verify that the other emailing functionality on the site works (the mass emailer, for one). So, please take a peek in there, HP, and let us know what you find.

[shmax]

Closing this one until we hear back from HP.

[HighPrime]

Sorry on delay, man.  I don't know what happened, but in the last few days are working and I'm getting notifications.  So good to go.