[RESOLVED]Cannot upload pics to Retro Amiibo 3-pack listings

[Spiff-O-Matic]

http://www.shmax.com/product_details/21391/retro_3_pack

I cannot upload pics to any of the Game & Watch or R.O.B. listings.

[shmax]

http://www.shmax.com/product_details/21391/retro_3_pack

I cannot upload pics to any of the Game & Watch or R.O.B. listings.

What do you mean by "cannot upload"? Do you mean that no thumbnails appear after selecting files from the file dialog? Which version of what browser are you using?

[Spiff-O-Matic]

Chrome on PC (latest). When I click the upload button I can pick a file from the dialog but then it does nothing. Same goes for Firefox.

Watch this. https://www.youtube.com/watch?v=Zl5jvZHSR60 Weirdness ensues, then if I click apply at the bottom I see the attached screenshot.

[shmax]

Chrome on PC (latest). When I click the upload button I can pick a file from the dialog but then it does nothing. Same goes for Firefox.

Watch this. https://www.youtube.com/watch?v=Zl5jvZHSR60 Weirdness ensues, then if I click apply at the bottom I see the attached screenshot.

Nice video! You'll have to show us how to do that sometime. I'm still a bit stumped, though. I tried uploading in Firefox and Chrome and had no problems. I'll do some more investigation tonight. Thanks for the info.

[engledogg]

Figured it out...there's something about those specific parts.  I can upload a photo no problem to any other part in the database with no issue, but I can't with these.

So...doing some digging, when you look at any of the figures in this record:
http://www.shmax.com/product_details/21391/retro_3_pack

except for Duck Hunt (as it already has good photos) and R.O.B. (which I'll explain later) :

http://www.shmax.com/part_details/45610/mr_game_watch_bell

http://www.shmax.com/part_details/45608/mr_game_watch_parachute

http://www.shmax.com/part_details/45607/mr_game_watch_standing

you'll find that, over on the right, they still somehow have a photo associated with them as a form photo.  A photo that's seemingly a residual spliffdizzle submission that was affected by the bug.

Now, getting to R.O.B., earlier this morning I went into the mod page after approving spliffdizzle's stock photo delete and noticed the same thing - the part record was still displaying a form photo. 

So, in the mod page, I saw that there was just a "blank" photo (just a white square) down in the "form info" photo picker - no other photos.  When you click on the blank you're given two options - the "image missing" graphic and the "no photo needed" graphic.  I chose the "image missing" graphic and submitted.   

The residual photo disappeared and I can now upload a photo to R.O.B. with no issues.  Try R.O.B. again, spliff.

So, the "fix" is to get rid of the blank that's hanging out in the form info area photo slot.  Once you do that, everything is peachy.

As we received several photos for other parts (instruction booklets, Motormaster, weapons for Thundercracker) from spliff with no problems, these specific parts have something about them that's preventing them from having photos uploaded to them.  Now, I'm not sure if the problem is because these are still wonky because of the bug residuals (which I'm betting on) or there is something else going on (which I'm doubting/hoping against)...I'm going to leave them as-is, in case you have to do any testing, but as far as R.O.B. goes, my "fix" (such a strong word) worked.

MIKE
engledogg

[engledogg]

Just watched the video...just curious, and it probably doesn't have anything to do with anything significant, but was that your first attempt at submitting (clicking upload photo) that photo or the third?  If the latter, it seems that for every time you clicked upload (if you clicked it a couple times before recording), that might explain the multiple copies available for the primary photo slot.

MIKE
engledogg

[Spiff-O-Matic]

Yeah, it was like my third try since it wasn't appearing to do anything. I hadn't even looked at setting the main image until I did the video.

My R.O.B. submission appears to have been successful. Let me know when I can upload the Game & Watch pics.

[engledogg]

Just approved the R.O.B. stuff.  As soon as I get the go ahead, I'll clear out those other records and you can do the Game & Watch figs.

MIKE
engledog

[shmax]

Just approved the R.O.B. stuff.  As soon as I get the go ahead, I'll clear out those other records and you can do the Game & Watch figs.

MIKE
engledog

I think you were right on the money, Ed. Feel free to nuke all those old stubs and you guys can resubmit. Thanks for the great detective work!

[Spiff-O-Matic]

Nice video! You'll have to show us how to do that sometime.

I used Screen Recorder https://technet.microsoft.com/en-us/magazine/2009.03.utilityspotlight2.aspx

[engledogg]

spliff, you should be okay to resubmit.

MIKE
engledogg

[Spiff-O-Matic]

It appears the base part is also goofed. http://www.shmax.com/modify_part/45611/base

[engledogg]

Yeah, I only cleared out the figures...didn't realize the based was also affected.

Try it again.

MIKE
engledogg