I believe figures and/or various sections are not being evaluated properly. Below are some examples, but I'm sure the situation is similar in most, if not all, other categories.
Consider the following while reviewing this issue - BBTS photos are flagged as 'missing/information needed.'
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http://www.shmax.com/missing_info/650?i ... &c_id=1206<!-- m --> - Masterpiece section filtered by photos; sku front/back and parts. I have all MP figures except for some reissues of the same figures and Rodimus. Take MP Starscream (USA Edition), for example. Says only 2 photos are needed from me. However, if you jump to the SKU: <!-- m -->
http://www.shmax.com/product_details/35 ... sa_edition<!-- m --> there's only a single photo uploaded - This one is missing every photo possible save for the front. I own this one MIB, complete.
Here's another section:
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http://www.shmax.com/missing_info/180?i ... &c_id=1206<!-- m --> Same deal as above, but here's an example of a figure that is not counted at all: <!-- m -->
http://www.shmax.com/product_details/22 ... _darkwings<!-- m --> Again, I own this one (MIB, stickers unapplied, complete, etc.) and all photos are needed. If I tick all boxes/options; same results. Figures that are missing UPC, MSRP, etc. are still not returned.
For direct comparison, here's the results for everything The DB needs of mine (Masterforce):
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http://www.shmax.com/missing_info/180?i ... esults=100<!-- m -->
Here's the results for what I actually own in the Masterforce section:
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http://www.shmax.com/view_collection/18 ... esults=100<!-- m -->
I hope this is enough info to go on. Thanks for looking into!