[RESOLVED]Unable to log in on iphone

[rockchick86]

Every time that I go to the website site through Safari on my Iphone 6S I am unable to log in to my account. I tap on the silhouette of a person and nothing happens? The only icon in the upper right corner that seems to work for me is the search icon.

[shmax]

Hmm, tricky. When I run google Chrome in iPhone 6 emulation mode, it works. It also works at the office, where I use Safari (not sure of the version) on a MacBook Pro. I guess I'll have to see if I can get my hands on an iPhone to tinker with, and if that fails, then I may have to do some ninja troubleshooting on your phone (if you're willing). Speaking of the office, I should get to work, but I'll keep fiddling with this stuff tonight. Thanks for the report!

[shmax]

Can you try logging in again, please, rockchick86? I think I may have figured it out...

[rockchick86]

Just tried it and I still can't get anything to happen when I tap on the person or the 3 lines in the upper right. The search seems to be the only thing still that I can get it to work

[shmax]

Just tried it and I still can't get anything to happen when I tap on the person or the 3 lines in the upper right. The search seems to be the only thing still that I can get it to work

Still workin' on it. I've been fooling around with a few different online iphone emulators. I'm able to reproduce the symptoms you describe, and I can see what the problem is, but I can't be sure if what I'm seeing is a true iPhone quirk, or something weird that the emulator is doing. I'll spend another night or so on it and if I still can't figure it out after that I'll have to do something drastic: like borrow an iPhone. More soon.

[shmax]

Okay, I think we're all set. I bought a subscription to an online service that lets you test your site on real hardware, so I loaded up an iPhone 5s, found the problem, and fixed it. Don't ever say I never did all that stuff I just said for you. Let me know if it works.

[rockchick86]

It works!!:D

Thanks so much for all your time and work into getting this corrected. Now I can see what I'm missing when I'm at the store lol