[RESOLVED] Can't add images

[CyclonustheWarrior]

Trying to add images for Power Collection Overload, website isn't having any of it.

[engledogg]

I was just able to add an image to a product, so it might be a user-only issue.

Which browser were you using?  From the image you provided, you were submitting a photo to a product record and got the error while uploading the image, correct?

I'll pass this on to the higher-ups.

MIKE
engledogg

[CyclonustheWarrior]

I was on Chrome on mobile. Yeah, any photo I submitted didn't work.

[CyclonustheWarrior]

This is still happening, I can't add images of SS86 Scrapper and Bonecrusher.

[shmax]

Sorry, would you believe I've never tried uploading a photo on mobile? I'll take a look when I can...

[shmax]

I just tried it on a Galaxy S22 and didn't have any issues, so we're going to need more detailed information:

1. what make/model of phone?
2. can you point us at the photo you were trying to upload? (feel free to email it to me)
3. which record were you trying to upload it to? (post a link, please)

Thanks much.

[CyclonustheWarrior]

Trying to upload the images for AOTP Slingshot, Red Alert, Grimlock and Star Convoy and still not working. Phone's an S20+. I dunno if it's because I'm trying to upload the images from the Pulse listings or what but they won't accept the images whatsoever. 

[CyclonustheWarrior]

I found out. THEY WERE IN PNG INSTEAD OF JPG. Guys, I'll gladly accept my dunce hat now.

[shmax]

Hmm, well, there should have been some kind of little error popup, or something. I'll take a look...

[shmax]

I don't know why it took me 20 years, but I've finally enabled support for file formats other than jpeg! The following should all now work:

- jpeg
- png
- bmp
- x-ms-bmp
- gif
- webp

[KidTDragon]

Woo hoo!